Whether you own a small business or work in the corporate world, Drew Jackson, a leadership trainer from Success Fort Worth, said it matters what personality you have when it comes to working together with employees and clients.
Jackson led guests through a DISC assessment, which centers on four different personality traits — dominance, influence, steadiness and conscientiousness — during the Alvarado Chamber of Commerce luncheon on Thursday.
Jackson had guests choose one of two answers to two questions they felt most represented themselves. Were they fast paced and outspoken, or cautious and reflective? Were they accepting and warm, or were they questioning and skeptical?
Their two answers paired together is what determined what their personality trait was.
Dominance-style personalities are questioning and skeptical, and fast paced and outspoken.
People with this personality tend to be direct and decisive, sometimes described as dominant. They would prefer to lead than follow, and tend towards leadership and management positions.
They tend to have high self-confidence and are risk takers and problem solvers, which enables others to look to them for decisions and direction. They tend to be self-starters.
“The dominance type, your motto is ‘lead, follow or get out of the way,’” Jackson said. “You’re direct, you’re drivers. The happiest day of your parents life was the day you moved out, and the reason for that is they finally got their house back. You ruled the roost while you were there because that’s just how you are. You have a fuel that if you get this you are happy, and if you don’t you’re frustrated. Your fuel is getting results.”
Dominance-style personalities also tend to overstep authority, as they prefer to be in charge themselves. At times they can be argumentative and not listen to the reasoning of others. They tend to dislike repetition and routine, and may ignore the details and minutia of a situation, even if it’s important. They may attempt too much at one time, hoping to see quick results.
Influence-style personalities are fast paced and outspoken, and accepting and warm.
People with this personality are naturally creative problem solvers who can think outside of the box. They are great encourages and motivators of others. They keep environments positive with their enthusiasm and positive sense of humor. They will go out of their way to keep things light, avoid and negotiate conflict and keep the peace.
“You’re the happiest, most energetic people in the room,” Jackson said. “The saddest day of your parent’s life was the day you moved out, because all the fun left. You brought the fun. You have a fuel and if you get this you are strong and energized, but if you’re not getting it you feel sluggish and drained. That fuel is having fun.”
Influence-style personalities also are likely not good with detail. They are more concerned with people and popularity than with tangible results and organization. It’s also possible that they are not great listeners, and may give the impression of waiting to speak instead of truly listening to what someone else is saying. In some cases, gestures and facial expressions are overly used.
Steadiness-style personalities are accepting and warm, and cautious and reflective.
People with this personality type are reliant and dependable. They are patient, good listeners who want to work with teams in a harmonious way. They strive for consensus and will try hard to reconcile conflicts as they arise. They are compliant towards authority and a loyal team player. The S is also good at multi-tasking and seeing tasks through until completion.
“You are stable and you are steady,” Jackson said. “These are the best people to have on your team and the best people to be married to. They are cool, calm and collective. They haven’t moved out of the house yet; you may have moved out physically but your heart is there. You are about relationships. You are probably the one keeping everyone together. Your fuel is peace and harmony.”
Steadiness-style personalities are described as stable and predictable, this is because they like to get into a routine and what feels secure and stick with it. This results in an opposition towards change.
However, when change is occurring, they adjust best when given a long enough period of time to adjust and an explanation of why the change is occurring.
Conscientiousness-style personalities are cautious and reflective, and questioning and skeptical.
People with this personality type often focus on expectations and outcomes. They are not natural risk takers, and they typically want to know how things work so they can evaluate how correctly they function. Getting things right is a key driver for this priority.
“You’re the smartest people in the room,” Jackson said. “In high school you won the awards. Your fuel is quality answers, value and being correct.”
Because they need to be right, people with conscientiousness-style personalities prefer checking processes themselves. They can be more focused on getting things right than delivering on time.
These overly cautious traits may result in worry that the process isn’t progressing right, which further promotes their tendency to behave in a more critical and detached way.